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Terms and Conditions

prsalonsupplies.co.uk is the website of PR Professional Salon Supplies ltd.  PR Salon supplies provide this Web Site to you subject to the following terms and conditions. Please read the terms and conditions carefully as if you visit our Web Site or shop at www.prsalonsupplies.co.uk you are deemed to have accepted them. Please leave our Web Site if you do not accept them.


Copyright statement


The contents of this Web Site (including all web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software and all other material) are copyright of PR Professional Salon Supplies Ltd or its content and technology providers except insofar as individually stated on particular material or items. Without affecting our rights under copyright, you are not permitted to copy or reproduce content for commercial purposes and must credit PR Professional Salon Supplies Ltd in any other reproduction (in which case you shall not alter the content where we require to be credited). You may view the Web Site and download any part(s) of it to a personal computer for personal viewing for your business purposes only but you are not permitted without our permission (a) to store it or any part of it other than for the purposes set out in this Clause; (b) to print out copies except for your own viewing for your business purposes; or (c) to reproduce, copy or transmit it (or any part of it) in any other way for any purpose or in any other medium. You are also not entitled to alter the content in any way.


Disclaimer


PR Professional Salon Supplies Ltd and the hosts of this Web Site accept no responsibility for and exclude any and all liability in connection with browsing this Web Site, use of information on this Web Site and downloading any material from it including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements. We do not want to receive confidential or proprietary information from you through our Web Site. Any material, information or other communication you may transfer to the Web Site other than your personal information will be considered non-confidential and non-proprietary. You are prohibited from posting or transmitting to or from the Web Site any unlawful, threatening, libellous, defamatory, obscene, pornographic or other material that would violate any law.  

PR PROFESSIONAL SALON SUPPLIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEB SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEB SITE IS AT YOUR SOLE RISK. EXCEPT IN RESPECT OF PERSONAL INJURY ARISING FROM NEGLIGENCE, PR PROFESSIOANL SALON SUPPLIES LTD AND THE HOSTS OF THIS WEB SITE HEREBY EXCLUDE LIABLITY FOR ANY CLAIMS, LOSSES, DEMANDS OR DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT OF ANY INFORMATION AND/OR SERVICES AND/OR PRODUCTS PROVIDED ON THE WEB SITE INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTIAL OR CONSEQUENTAL LOSS OR DAMAGES, COMPENSATORY DAMAGES OR LOSS OF PROFITS OR DATA WHETHER BASED ON A BREACH OF CONTRACT OR WARRANTY, DELICT OR TORT (INCLUDING NEGLIGENCE) PRODUCT LIABLITY OR OTHERWISE.


Advertising/sponsorship


Inclusion of any material in adverts or sponsor's materials on this Web Site does not constitute any guarantee or endorsement as to the quality or value of any of the products advertised or any claims made for the product by the manufacturer. Any correspondence or dealings which you may have with advertisers or sponsors promoting themselves on this Web Site are solely between you and that party. We shall not be responsible or liable for any loss or damage of any kind incurred as a result of any such dealing or as a result of the presence of such advertisers on the Web Site.


Updates


Information may be changed or updated on this Web Site without notice. PR Professional Salon Supplies Ltd may also make improvements and/or changes in the products described in this information at any time without notice.


Site policies, modification and severability


We reserve the right to make changes to our Web Site, our policies and these terms and conditions of use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any of the remaining conditions.

 

Terms and Conditions of sale


The following terms and conditions apply to all transactions on prsalonsupplies.co.uk. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. This does not affect any statutory rights that you may have. Please read them carefully and print a copy for future reference.


Description of Goods


Many of the products we sell are of a descriptive nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods.


Accuracy of Product Information


All product specifications, images and other information published on our website have either been made accessible by suppliers, manufactures, publications, publicists, or been gathered from public-domain sources. All information on the website should be as accurate and up to date as possible.


Payment and Price


The total price payable for the goods will be stipulated at the time when you place your order and can be clearly seen in your shopping cart. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong. We will give you the correct price and give you the opportunity to cancel the order. All prices on our website are exclusive of VAT.


Typographical Errors


In the event a product is listed at an incorrect price due to a typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been placed.


Payment Methods


prsalonsupplies.co.uk accept all major credit cards and debit cards. All credit and debit card orders are secured via our encrypted website and via Sage pay. On the order you must provide us with your exact billing address and telephone number. The address and phone number your credit card bank has on file for you. Incorrect information will be displayed on checkout and will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.


Availability of Goods


All products and services are subject to availability and may be withdrawn at any time.


Delivery Charges & Times


prsalonsupplies.co.uk operates a flat rate shipping charge of £4.50 to all mainland UK addresses. We offer free mainland UK delivery on all orders over £50.00.  Please note all orders outside mainland UK will incur and extra delivery charge.  Please call us to find out the exact amount.

Once goods leave our store they are then in the hands of the courrier and out of our control. Any dates we specify for delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If we or our suppliers are temporarily out of stock, we will notify you of this position.


Risk


As soon as we have dispatched the goods they are then in the hands of the courier and out of our control and YOU will be responsible for them. We will only deliver goods to the address on the order. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages, or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery. 

Damage in transit: If goods arrive in a damaged condition you MUST make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 24 hours by e-mail. PR Professional Salon Supplies Ltd will not and can not be held responsible for any damage or shortages of products during delivery and it will be your responsibility to take this up with the courier. 

Shortages: It is your responsibility to sign for the correct number of packages as shown on the couriers delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to inform us within 24 hours by e-mail. 

Incorrect Goods: It is your responsibility to notify us of any incorrect goods supplied within 24 hours from delivery. 

Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 5 days from the expected delivery date.


Returns


If goods returned under this clause are found to be perfect and in full working order, these will be returned to you and an administration fee of 25% of the price of the goods along with the cost of carriage will be chargeable.


Guarantees

Product Guarantees: All products supplied are covered by the terms and conditions of the Manufacturer's Guarantee for their stated period. This guarantee specifically excludes faults caused by accident, neglect, and misuse. This does not affect any statutory rights that you may have. Please check with manufacturer for their guarantee and terms and conditions.


Order Cancellation


We do not accept cancellation of orders once payment has been made. 

Due to strict hygiene regulations
We cannot accept returns of items such as scissors, clippers, razors or any item that does not have a manufactures seal (as the item cannot be resold). This list is not exhaustive.


Faulty Goods


Products that are deemed faulty can be returned for replacement, PR Professional Salon Supplies Ltd operate a 'Non-Refund' policy, this does not affect any statutory rights that you may have, faulty goods can be returned up to 7 working days following receipt of order, please inform us by email. All our electrical goods carry a 12-month manufacturer's Guarantee. 

 

WEEE


The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge.

If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination- harming wildlife and also human health.

PR Professional Salon Supplies Ltd is obliged under these regulations to offer our customers free take-back of their WEEE on a like for like basis when they buy a new Electrical or Electronic product from us.

For Example, if a customer bought a new hairdryer from prsalonsupplies.co.uk we would accept their old hairdryer and prevent it going into landfill site by disposing of it safely.

Customers must return their WEEE item to us within 28 days of purchasing their new item. To PR Professional Salon Supplies, 1C Ullswater Road, Longhill Industrial Estate, Hartlepool. TS25 IUE

Please do not throw away any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.